At Cristalina, we’re committed to delivering pure, safe, and refreshing water right to your doorstep. Here are answers to some common questions:
Once your order is placed, you’ll receive a confirmation call. You can follow your delivery in real time until it reaches you.
Standard delivery takes 1-2 hours in lahore Only. Same-day or scheduled delivery is also available in selected areas.
Yes! Cristalina offers free delivery on bulk or subscription orders. For smaller quantities, delivery charges may apply based on location.
In case of damage, contact our support team within 24 hours. We’ll arrange an immediate replacement at no extra cost.
Absolutely. With Cristalina’s subscription service, you can set weekly or monthly deliveries to ensure you never run out of pure water.
We provide mineral water, purified drinking water, and alkaline water, available in multiple sizes to fit your needs.
Yes! Cristalina water undergoes strict purification and mineral balance checks, making it perfectly safe and healthy for everyday use.
Every Cristalina bottle is tamper-proof sealed to guarantee safety and freshness until it reaches you.
Keep bottles in a cool, shaded place away from direct sunlight. Once opened, refrigerate and consume within 24 hours for the best taste.
Yes! We offer trial packs and free tasting samples so you can experience Cristalina’s purity before choosing a plan.
At Cristalina, we’re here to make sure your experience is smooth from order to sip. Explore our help topics for fast answers and reliable support.
Easily update your details, track your orders, and manage your subscriptions all in one place. From changing delivery addresses to updating contact information, everything you need is at your fingertips.
Cristalina offers multiple secure payment options including credit/debit cards, mobile wallets, and cash on delivery. You can also view past invoices, download receipts, and manage your subscription billing cycle anytime.
Need help? Our dedicated support team is available to answer questions about products, deliveries, or subscriptions. Reach us via live chat, email, or phone — we’re always happy to assist.
